VolunTOTS
PRIVACY POLICY
Last Updated: October 10, 2022
VolunTOTS (“VolunTOTS”), a 501(c)(3) corporation, is committed to protecting the privacy and confidentiality of personal information entrusted to us. We have designed this Privacy Policy to answer questions regarding our privacy principles and practices.
What is Personal Information?
This Privacy Policy is applicable to all users (“Users”) of the VolunTOTS website found at https://www.voluntotspgh.org/ (the “Website”), as well as other websites developed by VolunTOTS now or in the future (“VolunTOTS Sites”) and VolunTOTS web pages on third party sites such as Facebook and LinkedIn (“Third Party Sites,” and together with the Website, and the VolunTOTS Sites, the “Sites”) and all Users of the Sites who provide personal identifiable information (“personal information”).
When this Privacy Policy uses the term “personal information,” we mean information that identifies a particular individual, such as the individual's full or partial name, postal address, email address and telephone numbers. Some jurisdictions may call personal identifiable information "personal data" or "personally identifying information," and may include opinions about or related to a User within the definition of personal information.
What Is the Scope of Our Privacy Policy?
This Privacy Policy addresses our policies and procedures relating to the collection, use, disclosure, and protection of personal information. This Privacy Policy is intended to assist you in understanding VolunTOTS’ policies and procedures relating to our management of personal information and is applicable to VolunTOTS, its successors and assigns, and any affiliates of VolunTOTS. This Privacy Policy is applicable to the personal information of all Users of the Sites and personal information you provide to us through other means. Please note that each Third Party Site has its own privacy policy and terms of service that are not affected by this Privacy Policy or any Terms of Use on our VolunTOTS Sites.
Personal and Other Information Collected, Used and Shared by VolunTOTS
In order to make your experience on the Sites the best it can be, we may need to collect certain personal information that is voluntarily provided by you when you explore the Website, make a donation, register for an event, or communicate with us by mail, telephone or electronically.
Category of Personal Information Collected
Source of Information
Purpose for Collection
Categories of Recipients
Contact information : such as your name, address, email address, telephone numbers, or other contact information; and, for children, the name, mailing address and/or email address of a parent or legal guardian.
From you
To provide and deliver information, products or services you have requested, including processing your payment or donation, to provide information we think may be of interest to you, to send you information related to products and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages, to communicate with you about upcoming events, and other news about products and services offered by VOLUNTOTS and our selected partners, to determine your eligibility for our products and services, and to manage and administer our community features and member programs and services.
Our service providers who administer our community features and member programs and services, and selected partners and affiliates that we believe may have offers or be of interest to you.
Purchase and order information: contact information, together with purchase details, delivery details, payment details, and/or any communications we have received about your order or purchase.
From you
To validate, confirm, verify, deliver, install, and track your order, including to arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, to service products you purchased from us, and to provide you offers that may be of interest to you.
Our service providers who process, fulfill and ship orders.
Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code and/or billing address.
From you and your payment card issuer
To check that the right person is using the right card or account, meet the requirements of the card brands or account issuers, and to make sure we are paid for what you buy.
Our service providers who process payments for us. These third-party service providers are prohibited from using personal information for any other purpose and are contractually required to comply with all applicable laws and requirements, which may include Payment Card Industry Data Security Standards if they are processing payments for us.
Communications: communications we have with you.
From you
To handle your requests, and to contact you when necessary or requested, including to respond to your comments and questions and provide customer service.
Our service providers who assist us with customer service.
Device information: IP address, internet provider, operating system and browser used, type of device, such as laptop or smart phone, and/or device cookie settings and other device details, such as MAC address and geolocation, if you permit it to obtain your precise geolocation.
From you and from our website’s interaction with your browser or devices.
To collect information regarding the frequency with which you visit various parts of our Sites, to make sure our Sites work properly with your device and make sure you can see and use our intended website on the device you are using, for analytical and demographic purposes, and to provide offers that may be of interest to you. We also will use this information to protect the security or integrity of the Sites and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users. We may combine IP addresses with personally identifiable information.
Our service providers who help us with fraud protection, and third party vendors and other service providers that perform website analytic services for us.
Information automatically collected from your browser: when you use the Sites, some data is automatically transferred from your browser to our server, including your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Sites, the amount of time you spend viewing or using the Sites, the number of times you return, or other click-stream or site usage data, and emails we send that you open, forward, or click through to our Sites.
From you and from our website’s interaction with your browser or devices.
We will use this information in an aggregated non-specific format for analytical and demographic purposes. We also will use this information to protect the security or integrity of the Sites and our business, such as by protecting against and preventing fraud, unauthorized transactions, and managing risk exposure, including by identifying potential hackers and other unauthorized users.
Our third party vendors and other service providers that perform website analytic services for us.
To Third Parties in the Event of Legal Reasons
We advise you that we may disclose personal information to the government or other legal or regulatory authorities (i) if so ordered by a court of law, or (ii) for other legal reasons, such as (a) to comply with legal process such as a search warrant, subpoena or court order; (b) to protect VolunTOTS's rights and property; (c) to investigate reports of fraud or of Users sending material using a false email address or Users sending harassing, threatening, or abusive messages; (d) to protect against misuse or unauthorized use of our Website; or (e) in emergencies, such as when we believe someone's physical safety is at risk. In some cases, disclosure to third parties may be required by law to be without notice to you.
For Our Donors
VolunTOTS is committed to respecting the privacy of our donors, both financial and in-kind, whether the donation is made online, by mail, widget, application or any other method online and offline. We may collect certain personal information, including but not limited to contact information, payment information, donor history, and fundraising event history in connection with fundraising events. We will not share, sell, exchange or trade our donors’ personally identifiable information with any other entity. In addition, we will not send mailings to our donors on behalf of other organizations, third party fundraising or marketing purposes.
User Content
You may also provide us photographs or other video materials, including but not limited to communications and photos, which may contain personal information. In addition, our Sites may offer message boards, conversation pages, profile pages, blogs, fundraising pages, and other features in which you provide us with User Content. If you provide personal information when you use any of these features, that personal information may be publicly posted and otherwise disclosed without limitation as to its use by a third party.
We may also take photographs and videos at VolunTOTS events. By attending the event, you are deemed to consent to being photographed or filmed unless we are informed in writing otherwise.
You May Disclose Personal Information on VolunTOTS Sites
VolunTOTS provides several opportunities on our Website and on Third Party Sites to disclose personal information, such as when you list upcoming fundraising activities on a user page or in connection with your use of other Services provided by VolunTOTS. Our Sites may offer sign up pages, message boards, conversation pages, profile pages, blogs, fundraising pages, public forums and other features in which you provide us with User Content. Your use of these features and your disclosure of personal information with respect to these features is completely voluntary; however, if you provide personal information when you use any of these features, that personal information may be publicly posted and otherwise disclosed without limitation as to its use by a third party.
Links to Third Party Sites
Users may, through hypertext or other computer "links," gain access to other websites (e.g., other non-profit organizations with whom we do volunteering events) that are not operated or monitored by VolunTOTS. VolunTOTS is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by VolunTOTS of the website or content linked to. VOLUNTOTS ASSUMES NO RESPONSIBILITY FOR ANY MATERIAL OUTSIDE OF THE WEBSITE OPERATED BY VOLUNTOTS AND ITS AFFILIATES, INCLUDING ANY WEBSITE WHICH MAY BE ACCESSED THROUGH A LINK ON AN VOLUNTOTS-OPERATED SITE. Unless otherwise indicated at an VolunTOTS-operated Site, VolunTOTS is not sponsored by or affiliated with the linked website, and trademarks used in connection with linked website are not trademarks of VolunTOTS. VolunTOTS specifically disclaims responsibility for any inadvertent viewing by a minor of any material intended for adults on a website accessed through use of a linked website. If you click on a link for Facebook, Twitter or any other third-party website, you should know that our Privacy Policy will not apply on those sites. It’s always a good idea to read the privacy policy of a website if you’re concerned.
Questions, Comments or Accessing or Updating Your Personal Information
If you have any questions or comments about VolunTOTS's Privacy Policy, would like to advise us how you would like your personal information not to be used or disclosed, or would like to access or update your personal information, please email us at cami@voluntots.org. You can also write to us at cami@voluntots.org. We will do our best to accommodate your request based on the scope and laws applicable to you.
Please note that certain information is required by VolunTOTS to process payment and fulfill any orders or donations that you may place through the Website, and if you withdraw your consent to the collection, use or disclosure of your personal information for these purposes, then VolunTOTS will not be able to fulfill your orders or process donations.
Acceptance of Privacy Policy/Amendments to Privacy Policy
This Privacy Policy outlines the information usage practices of VolunTOTS. If you do not agree to this policy, please do not use the Sites. We reserve the right to amend this Privacy Policy at our discretion and at any time. Please check this Privacy Policy for periodic updates. Your continued interaction with VolunTOTS following the posting of changes constitutes your acceptance of such changes, subject to your continuing right to notify us at any time as to how you would like us to treat your personal information.
Users Outside of the United States
Our computer systems and some of the computer systems of our third party service providers are currently based in the United States, so your personal data will be processed by us in the United States where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. As a visitor from outside the United States, by using the Site you agree to this Privacy Policy and you consent to the transfer of all such information to the United States, which may not offer an equivalent level of protection of that required in the European Union or certain other countries, and to the processing of that information as described in this Privacy Policy.
Children's Privacy
VolunTOTS complies with the Children’s Online Privacy Protection Act of 1998 (as amended, “COPPA”), which prohibits collecting personal information from children under the age of 13 without verifiable parental consent. If it comes to our attention that we have unknowingly collected information from a child under the age of 13, we will take all reasonable measures to delete it as soon as possible and will not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please reach out to cami@voluntots.org
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity.
We collect and use only as much information about a child as necessary for any in-person activity, and do not condition participation in any online activity on the disclosure of more personal information than is reasonably necessary.
Use of personal information: We use the information we collect from children only for internal business purposes, for the child to participate with our events or on our Sites, and/or to give credit to children for work they have created.
Parents may review and have deleted their child's personal information and may refuse to permit further collection or use of their child's information by contacting the VolunTOTS representatives listed herein. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems. Parents may consent to our collection and use of their child's personal information without consenting to the disclosure of that information to others.
Parents and legal guardians may contact VolunTOTS as follows: cami@voluntots.org
